In 2016, Volvo wanted help to create a campaign for the new Volvo V90. But there was a small catch: the campaign launch would take place several months before the car itself would be available in Norwegian showrooms.
The goal was to show off the V90’s innovative and intelligent mechanisms, and incite the desire to test drive the car when it was available – sparking a solid groundwork for future sales of the V90.

The co-operating agencies wanted to make a campaign as intelligent as the car itself. Artificial intelligence became our cultural «peg», which resonated well with our target audience: tech-savvy men between the age of 35 and 50.
We wanted to bring one of Volvo’s philosophies – «Designed Around You» ­into our creative universe. We chose the mobile phone as our main platform of execution; giving us the opportunity to create a personal, one-to-one communication channel between the audience and our campaign.

Volvo pre-launch

That’s how V was born: the world’s first artificially intelligent car guide. V was a mobile application with a real personality, brought to life by a charming and engaging female voice.

Her birth had two purposes: to tell the user about the innovation behind the new Volvo V90, and to find the lucky person to win a brand new V90. The more you engaged in conversation with V and looked at the content she showed you, the more points (visualized with hearts) you got. If your heart score was the highest when the campaign was over, you won the car.

The «V» app was launched with a national campaign in traditional and digital platforms, and on the campaign site Snakk med V («talk to V»). We also arranged roadshows in six Norwegian cities. in addition, we opened a pop-up showroom in central Oslo to display the V90 when it arrived.
volvo V mobil

«V» quickly become the most downloaded app in the App Store in Norway, with 42.00 downloads in only two weeks. V engaged in 40.000 conversations with an average duration of 30 minutes. The app provided the user with content about the V90 that were customized for their interests and needs. This content was shared 430.000 times in social media.

The «V» campaign also reached the front page of the culture section in Norway’s largest newspaper, in which it also got a double page spread.

The most important achievement was that 9.000 users registered information about themselves, so far leading to over 900 test drives of the V90 and S90. Almost a thousand cars where pre-purchased: resulting in sales worth nearly one billion Norwegian kroner. 

Full video:

Project Managers: Marianne Lund and Rikke Walstad
Leading Creative: Paul Little 
Creatives: Kristine Nergaard, Jesper Sundnes and Tina Rygh
Consultant: Jarle Ring
Designer: Jarle Wathne Johansen
Web Agency: Good Morning
PR: Rikke Voll and Martin Pira
Event Production: Gjermund Hellan, Oscar Wallin and Andreas Tveter 
Media Agency: Mindshare 

Camilla Watz Johannessen
Managing Director